How do I contact Joniec Plumbing in south-east Melbourne?

What should I include in the Joniec Plumbing contact form?

Tell us the suburb, the property type (home, rental or business), and what is going wrong. If water is leaking or you have no hot water, say so in the first line. A photo in the upload field helps the plumber bring the right fittings. Pick a preferred booking time if the job can wait. For a burst pipe, overflowing toilet or gas smell, skip the form and call 1300 575 862 now.

The form asks whether you are the home owner, landlord, tenant or property manager. That tells our admin team who to confirm with. Tenants can still send a job. We will check access with the person you name. If you already have a job number from a previous visit, put it in the message so we can open the same file.

Write in plain language. “Kitchen tap drips all night in Rowville” is enough. You do not need the part name. If more than one fixture is failing, list them. If a tenant is home only after 4 pm, say that too so we do not send a plumber to an empty house.

Do you offer 24/7 emergency plumbing from Knoxfield?

Yes. The rest of the Joniec site lists 24/7 emergency plumbing on 1300 575 862, and the same number is on this page. After-hours work covers leaks, blockages, burst pipes and hot water faults that cannot wait until morning. Start with our Melbourne emergency plumbing page if you want to see how those jobs run, then call so a licensed plumber can be dispatched from the Knoxfield workshop.

No call out fee guessing games here. 🙂 We’ll confirm the first half hour cost with you before we arrive. From there, if the job needs extra parts or time, you’ll get a straightforward quote before we do any more work. No surprises. The person who answers will tell you what we can do with the crew that is on shift. If the job can wait until business hours, use the form and we will book a visit.

Which south-east Melbourne suburbs do you cover?

We work from Knoxfield across south-east Melbourne, including Mount Waverley, Rowville, Croydon, Ferntree Gully, Berwick, Narre Warren North, Cranbourne, Boronia, Lysterfield, Ringwood, Glen Waverley, Wantirna, Bayswater, Mooroolbark, Dandenong, Springvale, Clayton and Oakleigh. If your suburb sits next to that list, still call. The team will say if we can take the job that day.

Business sites and facility managers can also use plumbing for businesses or commercial plumbing. Property managers use the same phone number as everyone else. There is no separate portal. The workshop address for deliveries and pick-ups is Unit 1/7 Samantha Court, Knoxfield VIC 3180.

What plumbing jobs can I book on this page?

Use the service list on the form for blocked drains, burst pipes, hot water systems, leak detection, gas fitting, roof leaks, guttering, rainwater tanks, tap and toilet repairs, kitchen and bathroom work, and commercial or fire-service jobs. Choose Other if you are not sure of the name. A licensed plumber will confirm the scope on site.

Read more about the team on About Joniec Plumbing.